I am sitting on the beautiful quality sofa purchased from Flow Furniture. It is everything that I hoped for. Joanne was so knowledgeable and delightfully helpful in spite of these difficult covid times. She dropped off numerous fabric books and must of spent hours marking colour choices for my room. Delivery was timely and flawlessly made by her husband and son. I gladly recommend this shop.
I struggle to think of a time I have had a better buying experience. I had walked past Flow Furniture Boutique at the end of November and noticed a chair in their window that I was interested in purchasing for my home. I placed a call to Flow Furniture and the owner Joanne took my call and explained the details about the chair I was interested in. I liked what I heard and agreed to come see the item in person later that evening. Due to traffic I arrived about 20 minutes before Flow closed but Joanne welcomed me in and spent a great deal of time explaining the details of piece to me. She was very knowledgeable about putting together a room and being that this is my first home, I confided that I'm rather overwhelmed by this process of decorating. She spent over an hour with me showing me different pieces and explaining the different options I had based on my room. In the end not only did I buy the chair but I also purchased a very nice reclaimed wood coffee table to compliment my room. There was no sales pressure at all! Joanne is very open and honest about all the furniture in the shop and made me feel very comfortable and confident in my purchases. She answered all my questions even though her store was closed I never felt rushed. It was like having a conversation with an old friend. I can't say enough good things about their service, the quality of their furniture and their price, not mention supporting a local business. If your in the market for new furniture please take some time and go see Terry & Joanne's boutique. You will not be disappointed... They made a customer for life out of me.
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